Ms. Wilson came to the University of Utah system following her work with Physician’s Healthnet Administrators. The company’s offerings included serving traditional managed care, point of service, indemnity, and catastrophic plans. She oversaw the complete development, implementation, and management of the Operations Division which consisted of Systems, Enrollment, Premium Billing, Accounts Receivable, Claims Processing, and Customer Service. She was also responsible for benefit design as well as the procurement and implementation of their software systems.
As Director of Operations at Pacificare of Utah she oversaw Systems, Claims, Customer Service, and the Membership Accounting departments. In this capacity she was the representative to Senior Management for all financial functions, resource management, policies and procedures development, performance and standards compliance, divisional and regional reporting, and coordination and communications with all regional departments.
Vicky received an Executive Masters of Business Administration degree from the University of Utah and a Bachelor of Science in Outdoor Leadership from Brigham Young University. She is a resident of Layton, Utah and is a lifelong enthusiast of the abundant outdoor activities available year-round in that part of the country.